Freegal Frequently Asked Questions

  1. What is Freegal?
    Freegal is a downloadable music service offered through the Library. It offers access to over 8 million songs, including Sony Music's catalog. In total the collection is comprised of music from over 28,000 labels from over 80 countries. There is no software to download and there are no digital rights management (DRM) restrictions. 
  2. What do I need to access Freegal?
    To access Freegal, go to You will need a vaild Brantford Public Library card and PIN. For information on how to get a Brantford Public Library Card click here.
  3. How many songs can I download?
    Brantford Public Library customers can download up to 5 songs per week. A download usage counter is located in the upper right corner of the website that displays your weekly allotment. The download counter resets each week at Monday 12:01 AM EST.
  4. Do I have to return the songs?
    No. Downloaded songs don't expire and are yours to keep.
  5. Are there mobile apps for Freegal?
    If you have an Apple device (iPhone/iPad/iPod Touch), you will be able to download the Freegal app from the Apple iTunes App Store. If you have an Android phone or tablet, you will be able to download the Freegal app in the Google Play store.
  6. How do I transfer songs via iTunes?
    Freegal Music has its own iOS application which can be downloaded from the Apple iTunes App Store. Some users may wish to download songs to their PC and sync to their mobile device. To get music in iTunes on the iPhone, iPod Touch or iPad, download Freegal files to your computer desktop and drag the music file onto iTunes. The next time you synch your device the Freegal file will be available on your mobile device.
  7. Why do they call it FREEGAL?
    It's a word created by Library Ideas, the company who developed Freegal Music. It means "free" and "legal" music.

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20 Feb 2013